When AI customer support fails, here's how you pay the price
Sinch reports that 74% of AI chatbots fail, often leading to customer frustration as overwhelmed human agents take over, damaging brand trust and operational efficiency. |!| Santa…
Sinch reports that 74% of AI chatbots fail, often leading to customer frustration as overwhelmed human agents take over, damaging brand trust and operational efficiency. |!| Santa…